Annual Service and Maintenance
Service of your Pellergy wood pellet heating system is provided by your factory-trained, certified installer. Pellergy supports our community of installers with 24/7 live-person tech support. Whether you choose bulk or bagged wood pellet delivery, all wood pellet heating systems produce ash and therefore require more frequent clean outs than an oil system. Emptying the ash box takes about 5 minutes and is usually performed two or three times per year.
Many Pellergy installers offer a service contract for these clean outs, but many homeowners choose to do it themselves. We have also seen customers who call on maintenance staff, a property manager, a local handyman, or chimney sweeps to do the clean outs. This is indicative of the emerging wood pellet heating industry—instead of a one-size-fits-all process (and cost), there are a range of creative options that have the added benefit of creating jobs and supporting local economies.
Design
One of Pellergy’s services offered is support with designing the perfect home heating and cooling solution for you. Whether you have a new build on your hands, a gutted house, or just want some upgrades, we can help with the design and installation of the right systems for you. Contact us today to get started!
Installation
At Pellergy, our educated and experienced installers will guide you through the process of updating or creating your residential or commercial renewable heating system. We conduct free site visits to your home or building to verify measurements, speak in person, and get a better understanding of the space and your vision. From there, our installers will recommend a course of action and provide you with a quote free of charge that outlines your expected costs. Depending on the job, we can often start working with you right away!
Training
Pellergy offers Certified Installer training courses held at our Montpelier, VT operations center, as well as other locations as needed. If you are an HVAC or plumbing professional and are experienced setting up systems using a combustion analyzer you may sign up for one of the free workshops listed below. Please fill out the registration form.
